Appstark will help you maintain the community health by providing you metrics on how many of your users are engaging in the community and also the quality of engagement. Depending on the distribution of suggestions, problems, ideas and praise being created you can track the customer satisfaction with your app.
Having a conversation with your users is very crucial to find out what your users are thinking about your app. Building this communication channel can help manage your app rating by pointing users to contact you directly before writing a nasty appstore review. Good support can dramatically improve your retention and help build referral.
Appstark helps you manage your community using a simple web interface. You can keep track of changes in the community and be notified about them. The web application will also help you participate in many conversations at a time and stay on top of the events in the community. Timely responses to feature requests and problem reports will help deal with user backlash.
Appstark is built to be very easy to integrate. For an iOS App you will provided with a framework that you need to add to your project’. After you initialize Appstark in your AppDelegate you are good to go. A simple method call will open the feedback system, so you can open the feedback from virtually any point in your app.
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